The Sourcing Governance Foundation course provides a basic knowledge of what the main concepts of Outsourcing and Sourcing Governance are and how they can be applied. Outsourcing IT services has changed the management context for providing the business with the IT services it needs. Operational control is transferred into management of commercial relationships, contracts and coordination of the services from specialized suppliers. Best practice shows that implementing and operating a Sourcing Governance Function will require staff awareness and understanding of the key principles and concepts of outsourcing and sourcing governance. In this course an interactive approach is used combining lecture, discussion and exercises. 

Course Objectives:

• Recognize and understand the key concepts of Outsourcing and Sourcing Governance
• Understand the changing role of the IT organization when Outsourcing
• Understand the challenges of implementing and operating a Sourcing Governance Function
• Learn the terminology and definitions related to Outsourcing and Sourcing Governance
• Prepare for the Sourcing Governance Foundation Exam

Who should attend:

Professionals working for both client and service provider organization in the IT industry who have little experience in outsourcing.

Exam & Certification: 

Sourcing Governance Foundation

Delivery: 

Instructor-led classroom or virtual classroom

Duration: 

2 Days

Credits:

Earn 14 PMI PDUs
Earn 25 COP points towards certification by IAOP
Earn 15 CEH points for recertification by IAOP

Prerequisites: 

Some experience working in an IT organization is recommended.

The IT Governance Foundation course provides an overview of the main concepts of IT Governance according to CobiT and how they can be applied. Control Objectives for Information and Related Technology (CobiT) is an IT Governance, control framework and maturity model. CobiT’s purpose is to align IT resources with an enterprise’s business objectives so services and information, when delivered, meet quality, fiduciary and security needs. It is also intended as a mechanism to balance IT risks and returns through an interactive approach combining lecture, discussion and exercises.

Course Objectives:

• To understand the concepts and the differences between Corporate Governance and IT Governance
• To understand the structure and the objectives of CobiT framework
• To understand the concepts and the terminology used in CobiT framework
• To understand the relationship between CobiT and other market practices
• To understand how CobiT can be used as a tool to upgrade activities within the organization
• To simulate the application of the concepts learned inside the organizational environment through classroom activities
• To know the existing products offered by ISACA related to CobiT

Who should attend:
IT professionals and business managers involved or interested in the IT Governance or regulatory domains.

Exam & Certification:
COBIT 4.1 examination based on ISACA guidelines

Delivery:
Instructor-led classroom or virtual classroom

Duration:
3 Days

PMI PDUs:
Earn 21 PDUs

Prerequisites:
Some experience working in an IT organization is recommended.

The *ISO/IEC20000 Foundation* course is the entry level course for ISO/IEC20000 standard for IT Service Management. Participants will learn the principles and core elements of the ISO/IEC20000 standard for IT Service Management. ISO/IEC20000-1 (Part 1) is the formal specification which defines the requirements that must be achieved. ISO/IEC20000-2 (Part 2) describes a code of practice. An interactive approach is used combining lecture, discussion and exercises.

Course Objectives:

• Recognize and understand the key concepts of ISO/IEC20000
• Understand the working of the ISO/IEC20000 standard and the

potential contribution to the IT organization

• Get insight in implementing ISO/IEC20000 and its challenges
• Understand the auditing and certification process on the ISO/IEC20000

Who should attend:

• IT professionals that have an interest or play a role in ISO/IEC20000,
• regardless of certification of their organization, or that request their
• service provider to be ISO/IEC20000 certified.

Exam & Certification:

ISO/IEC20000 Foundation

Delivery:

Instructor-led classroom or virtual classroom

Duration:

2 Days

PMI PDUs:

Earn 14 PDUs

Prerequisites:

Some experience working in an IT organization is recommended.