Peixun.IT – 环球培训旗下计算机培训网站

■ 课程简介：
本课程针对全球唯一的技术培训师国际认证： CompTIA CTT+ 认证最新考核标准，帮助学生掌握专业培训师应当具备的知识和能力，包括课前准备和计划、授课方法和媒介、如何提高培训师的可信度、沟通技巧、培训评估以及考试辅导。

■ 课程特色：

• 针对国际上认可度最高的技术培训师资格认证：CompTIA CTT+国际证书；
• 国内唯一全面引进“团队引导”（Group Facilitation）技术的培训师国际认证课程；
• 中国最早从事CompTIA CTT+认证培训的教育机构，5年来连续保持高通过率；
• 本课程培训的不仅是培训师必须具备的知识和技能，更包括大量实战，让您掌握如何用专业培训师的思维模式来考虑实际工作中的问题。

■ 关于CompTIA：
CompTIA (Computing Technology Industry Association，美国计算机行业协会)是在全球IT领域最大的行业协会，成立于1982，总部在美国芝加哥。CompTIA是全球最大的独立认证证书提供商，在全球有超过115万的个人拥有CompTIA的资格认证。

■ 关于CompTIA CTT+国际培训师认证：
CompTIA CTT+国际培训师认证是一个国际性的第三方中立认证，主要教授和考核培训师的核心技能，包括课前准备，演示、沟通、引导和苹果。不仅针对课堂教学，也适应最新的通过网络等搭建的虚拟教学环境。

取得CompTIA CTT+认证需要通过2个考试：
1、CompTIA CTT+ Essentials，
2、Classroom Trainer（课堂培训师）或 Virtual Classroom Trainer（虚拟课堂培训师）考试中的一门。
考生需要提交在课堂或虚拟教学环境中的授课录像。

考试覆盖了课前计划、教学方法和教学媒体、培训师可信度和沟通技巧、团队引导和培训评估5大部分。

CompTIA CTT+认证在行业中得到广泛认可，Adobe、Dell、Microsoft、Novell和理光等都要求培训师取得CTT+认证。国际培训协会也将CompTIA CTT+认证作为雇佣培训师的依据。

■ 谁应当参加？

• 企业内部从事培训工作的培训师、培训经理。
• 企业内部涉及员工培训工作的职业经理人，如人力资源经理、销售经理和技术经理等。
• 培训机构内的培训师、教学管理人员。
• 技术类专业大学生，希望应聘培训师、培训经理和人力资源经理等岗位的。

■ 预备知识：
本课程培训的是专业培训师应当掌握的培训知识和技巧，不含你将要培训的课程本身的专业内容。在成为或应聘专业的培训师前，CompTIA建议你应当掌握某一门技术，例如下列的某一种（但不限于）：

• 计算机网络、软件或平面图像和网页设计 → IT培训师；
• 销售和客户服务 → 商务培训师；
• 制药科学等 → 技术培训师；
• 会计等 → 财务培训师；
• 成人教育，例如射击等 → 成人教育培训师；
• 职业教育，例如音乐等 → 职业教育培训师。

■ 培养目标：

• 能够掌握专业培训师具备的各项知识和技巧，包括团队引导技术等；
• 能够通过CompTIA CTT+认证。

■ 课程内容：

• 课前计划
• 专业的授课方法和媒介
• 培训师可信度和交流
• 团队引导
• 培训评估
• 虚拟教学
• 考前辅导（考题精讲及录像指导）

■ 考核及证书：

• 培训结束后可申请课程证书。
• 考核通过获得CompTIA CTT+国际认证证书。

CTT+证书样本

■ 课时及课程形式：
50课时（每课时30分钟），脱产班5天（10AM-12PM & 1PM-4PM）、周末班5周（9AM-12PM & 1PM-4PM）或（3:30PM-5:30PM & 6PM-9PM）。

对IT专业人士来讲，云计算已经不是一个新名词，而是成为现实和未来最根本的IT基础架构和使用模式。因此，掌握云计算技术，已经成为IT系统工程师、网络工程师和服务器工程师、软件工程师的必修课。

什么是云计算？
“云计算”是一种可以动态扩展，且通常是通过互联网，采用虚拟化的方式去使用由一些大型机构的超级计算中心提供的计算资源。

详细介绍见：http://www.huanqiupeixun.cn/2009/11/什么是云计算/

课程简介：
本课程内容包括3大部分。在云计算的基础架构中，服务器是核心环节。课程第一部分即为服务器技术，对应了最新版的世界计算机行业协会认证服务器工程师（CompTIA Server+）国际认证标准。课程不仅包括服务器操作系统和相关软件知识，更全面涵盖服务器硬件维护技术。第二部分，主要讲述服务器的虚拟化技术，课程基于VMware的vSphere（包括ESXi和VCenter），40%的给为实验，通过实战性的培训让学生掌握虚拟化技术。第三部分则主要介绍云计算，包括云计算概念、组成、服务的类别、如何整合云计算、案例分析、云计算风险评估及方法等。

培训对象：

• 需要了解和掌握云计算/虚拟化/服务器技术的IT管理人员和技术人员；
• 目前从事PC、网络技术维护，但希望从事云计算/虚拟化/服务器技术工作的。
• 计算机应用类专业大学生，希望通过培训求职的

预备知识：

• 建议有网络或系统维护经验。
• 虽然我们使用中文授课，但由于教材为英文，建议具备相当于大学英语3级的英语阅读能力。

培训目标：

• 能够提供云服务或普通环境下的服务器技术支持和服务，掌握服务器故障和技术方面的知识，包括灾难恢复等，能够胜任类似IBM、HP等服务器厂商及其合作伙伴的售前、售后支持工程师职务；
• 掌握虚拟化技术，深入掌握VMware vSphere的安装、配置、管理和排错技术。
• 理解云计算对企业的影响，掌握云计算技术的利弊，区分不同的云计算服务的类别、组成，理解云计算所涉及的风险，掌握降低风险的措施。

课程内容：
第一部分 服务器软硬件技术

• 1: Introduction to Servers
• 2: Exploring the Server Hardware
• 3: Introduction to Server Software
• 4: Exploring the Server Storage System
• 5: Installing the Server Hardware
• 6: Configuring Servers
• 7: Examining the Issues in Upgrading Server Components
• 8: Examining Servers in an IT Environment
• 9: Troubleshooting Servers
• 10: Exploring Disaster Recovery Concepts and Methodologies

第二部分 虚拟化技术及VMware vSphere（ESXi和vCenter）

• 1: Introduction to VMware vSphere
• 2: VMware ESXi
• 3: Virtual Networking
• 4: Network Attached Storage (NAS) /Network File System (NFS)
• 5: Virtual Machines
• 6: Central Management with vCenter
• 7: Templates, Clones
• 8: Permissions
• 9: Advanced Networking
• 10: Shared Storage
• 11: VMFS – VMware File System
• 12: Resource Pools
• 13: VM Migration
• 14: Distributed Resource Scheduler
• 15: VMware High Availability Clusters
• 16: Consolidation
• 17: Data Recovery
• 18: Converter
• 19: vSphere Alarms
• 20: VMware Update Manager
• 21: Performance Analysis
• 22: Final Thoughts

第三部分 云计算技术

• 1: Impact of the Cloud on Businesses
• 2: Cloud Computing—An Overview
• 3: Cloud Components
• 4: Infrastructure as a Service (IaaS)—An Overview
• 5: Platform as a Service (PaaS)—An Overview
• 6: Software as a Service (SaaS)—An Overview
• 7: Categories of Cloud Deployment Models
• 8: Migration to the Cloud
• 9: Cloud Computing Risks
• 10: Cloud Computing Risk Mitigation Measures

考试及证书：

• 培训结束，颁发Xertification云计算服务器工程师认证证书。
• 通过CompTIASK0-003考试的，可以获得CompTIA Server+服务器工程师国际认证证书。。（该证书得到HP、IBM
  联想、戴尔等的认可，作为其员工招聘的指定证书，详细介绍见：http://www.peixun.it/peixun/renzheng/2010-07/435.html）

课时及课程形式：
总课时：100课时（每课时30分钟），周末班10周（每周1次，9AM-12PM & 1PM-4PM或3:30PM-5:30PM & 6PM-9PM）或5周（每周1次，每次10小时，9AM-12PM & 1PM-5:30PM & 6PM-9PM）。

■ 课程背景：
IT行业是项目管理应用最广泛的行业之一，无论你现在从事系统集成还是软件开发领域，在工作一段时间后，你会面临从技术转向管理的角色转变：而如何科学的管理一支团队？如何发挥团队的力量，而不是你独自工作？如何进行有效的团队内部沟通？如何控制成本？如何在规定的时间内完成任务？当你面临这些问题的困扰时，你就需要学习国际化的项目管理技能了！

■ 关于CompTIA Project+国际认证：
CompTIA是美国计算机行业协会的英文缩写，该协会是全球IT领域最大及最具影响力的行业协会。成立于1982年，总部在美国芝加哥。CompTIA同时也是全球最大的独立认证证书提供商，在全球有超过115万的个人拥有CompTIA的资格认证。所有CompTIA认证考试都是由协会组织该领域内专家命题，这些专家都来自具有代表性的会员机构，因此CompTIA认证是一种跨厂商国际认证，得到业界的广泛认可。2005年CompTIA进入中国后，迅速得到本地众多知名企业认可。联想、IBM、卓越、长城、明基、清华同方等公司也已经将 CompTIA认证作为其技术服务人员必须具备的强制性认证。

CompTIA Project+ 认证即是其项目管理领域的资格认证，该认证没有硬性要求，因此不仅适合项目经理，也适合从其他技术职位转向项目管理工作的专业人员。有关该认证的详细介绍请点击下列链接：

http://www.peixun.it/peixun/renzheng/2010-07/436.html

■ 课程简介：
本课程针对美国CompTIA Project+项目经理标准设计，并采用 Element K 开发的CompTIA Project+官方项目管理教材。课程覆盖了项目管理整个生命周期，包括从初期和计划开始、执行、验收、技术支持和结束各个环节。为项目经理提供了按时在预算内完成项目所需要的技能，同时在项目团队成员之间创建出一种公共项目管理语言。课程已经列入“上海市信息专业技术人才知识更新工程”。

■ 谁应当参加？

• 目前正在信息或通信类企业从事项目管理工作的管理人员和技术人员。
• 需要使用到项目管理知识和技巧并为从事管理工作做好准备的技术人员，如软件工程师、系统及网络工程师等。
• 其他行业的项目经理。
• 研究生或大学生，希望应聘项目管理相关的管理岗位。

■ 预备知识：
建议有12个月以上实际的项目管理经验（但这并非必须的）。

■ 培养目标：
能够掌握完成项目生命周期所有阶段的知识和技能。

■ 课程内容：
Lesson 1: Exploring Project Management Fundamentals

• Topic 1A: Examine Project Management Basics
• Topic 1B: Describe the Project Life Cycle
• Topic 1C: Examine Organizational Influences on Project Management

Lesson 2: Performing the Pre-Project Setup

• Topic 2A: Create a Project Concept Definition Statement
• Topic 2B: Determine Strategic and Operational Relevance
• Topic 2C: Examine Project Selection

Lesson 3: Initiating a Project

• Topic 3A: Prepare a Project SOW
• Topic 3B: Create a Project Charter
• Topic 3C: Identify Project Stakeholders

Lesson 4: Planning Project Strategy

• Topic 4A: Identify Elements of the Project Management Plan and Subsidiary Plans
• Topic 4B: Determine Stakeholder Needs
• Topic 4C: Create a Scope Statement
• Topic 4D: Develop a Work Breakdown Structure

Lesson 5: Developing the Project Schedule

• Topic 5A: Create an Activity List
• Topic 5B: Create a Project Schedule Network Diagram
• Topic 5C: Identify Resources
• Topic 5D: Estimate Time
• Topic 5E: Develop a Project Schedule
• Topic 5F: Identify the Critical Path
• Topic 5G: Optimize the Project Schedule
• Topic 5H: Create a Schedule Baseline

Lesson 6: Planning Human Resources, Communications, and Quality

• Topic 6A: Create a Human Resource Plan
• Topic 6B: Create a Communications Management Plan
• Topic 6C: Create a Quality Management Plan

Lesson 7: Planning Project Risk Management

• Topic 7A: Create a Risk Management Plan
• Topic 7B: Identify Project Risks and Triggers
• Topic 7C: Perform Qualitative Risk Analysis
• Topic 7D: Perform Quantitative Risk Analysis
• Topic 7E: Develop a Risk Response Plan

Lesson 8: Planning Project Costs

• Topic 8A: Estimate Project Costs
• Topic 8B: Estimate the Cost Baseline
• Topic 8C: Reconcile Funding and Costs

Lesson 9: Planning Project Procurements

• Topic 9A: Plan Project Procurements
• Topic 9B: Prepare a Procurement SOW
• Topic 9C: Prepare a Procurement Document

Lesson 10: Planning for Change Management and Transitions

• Topic 10A: Develop an Integrated Change Control System
• Topic 10B: Develop a Transition Plan

Lesson 11: Managing Project Execution

• Topic 11A: Direct Project Execution
• Topic 11B: Execute a Quality Assurance Plan
• Topic 11C: Assemble the Project Team
• Topic 11D: Develop the Project Team
• Topic 11E: Manage the Project Team
• Topic 11F: Distribute Project Information
• Topic 11G: Manage Stakeholder Relationships and Expectations

Lesson 12: Managing Project Procurement

• Topic 12A: Obtain Responses from Sellers
• Topic 12B: Determine Project Sellers

Lesson 13: Monitoring Project Performance

• Topic 13A: Monitor and Control Project Work
• Topic 13B: Manage Project Changes
• Topic 13C: Report Project Performance

Lesson 14: Monitoring and Controlling Project Constraints

• Topic 14A: Control the Project Scope
• Topic 14B: Control the Project Schedule
• Topic 14C: Control Project Costs
• Topic 14D: Manage Project Quality

Lesson 15: Monitoring Project Risks and Procurements

• Topic 15A: Control Project Risks
• Topic 15B: Manage Vendors and Procurements

Lesson 16: Performing Project Closure

• Topic 16A: Deliver the Final Product
• Topic 16B: Close Project Procurements
• Topic 16C: Close a Project

■ 考核及证书：
考核通过的颁发CompTIA Project+项目经理国际认证证书（详细介绍见：http://www.peixun.it/peixun/renzheng/2010-07/436.html）。

■ 课时及课程形式：
60课时（每课时30分钟），脱产班5天（9AM-12PM & 1PM-4PM）或4天（9AM-12PM & 1PM-5:30PM）、周末班5周（9AM-12PM & 1PM-4PM）或4周（9AM-12PM & 1PM-5:30PM）、晚班5周（每周2次，每次18:30PM-21:30PM）。

本课程提供企业培训、个人培训和自学套餐包。

■ 对应国际认证：
CompTIA Security+信息安全认证

■ 课程背景：
信息安全是一个全球性问题，而对中国来讲这一问题尤为突出。由于人为错误是网络安全漏洞的主要原因，因此技术人员需要获得权威的信息安全认证证书，并以此证明自己掌握了多少信息安全领域的知识和技能。

■ 课程简介：
本课程针对CompTIA Security+信息安全工程师国际认证标准，并采用 Element K 开发的信息安全教材。同市面一般的“信息安全课程”不同，本课程更为全面，适合准备从事信息安全工作的技术及非技术人员。课程帮助学生掌握通用安全概念、通信安全、基础设施安全、密码系统操作安全以及操作/组织安全等方面的知识。本课程已经列入“上海市信息专业技术人才知识更新工程”。

■谁应当参加？

• 目前正在或准备从事信息安全工作的技术人员。
• 目前从事PC、网络技术维护，但希望进一步学习信息安全技术的。
• 承接信息安全项目，需要提供能够得到认可的专业资质。

■ 预备知识：
虽然不是必须的，但建议首先掌握下列技能：

• 具备相应的PC维护知识和技能的；
• 具备2年以上相应的网络维护知识和技能的。

■ 培养目标：
能够掌握通用安全概念、通信安全、基础设施安全、密码系统操作安全以及操作/组织安全等方面的知识和技能；

■ 课程内容：
Lesson 1: Security Fundamentals

• Topic 1A: Security Building Blocks
• Topic 1B: Authentication Methods
• Topic 1C: Cryptography Fundamentals
• Topic 1D: Security Policy Fundamentals

Lesson 2: Security Threats

• Topic 2A: Social Engineering
• Topic 2B: Software-Based Threats
• Topic 2C: Network-Based Threats
• Topic 2D: Hardware-Based Threats

Lesson 3: Hardening Internal Systems and Services

• Topic 3A: Harden Operating Systems
• Topic 3B: Harden Directory Services
• Topic 3C: Harden DHCP Servers
• Topic 3D: Harden File and Print Servers

Lesson 4: Hardening Internetwork Devices and Services

• Topic 4A: Harden Internetwork Connection Devices
• Topic 4B: Harden DNS and BIND Servers
• Topic 4C: Harden Web Servers
• Topic 4D: Harden Email Servers
• Topic 4E: Harden Conferencing and Messaging Servers
• Topic 4F: Secure File Transfers

Lesson 5: Securing Network Communications

• Topic 5A: Protect Network Traffic with IP Security (IPSec)
• Topic 5B: Secure Wireless Traffic
• Topic 5C: Secure the Network Telephony Infrastructure
• Topic 5D: Secure the Remote Access Channel

Lesson 6: Securing Web Applications

• Topic 6A: Prevent Input Validation Attacks
• Topic 6B: Protect Systems from Buffer Overflow Attacks
• Topic 6C: Implement ActiveX and Java Security
• Topic 6D: Protect Systems from Scripting Attacks
• Topic 6E: Implement Secure Cookies
• Topic 6F: Harden a Web Browser

Lesson 7: Managing Public Key Infrastructure (PKI)

• Topic 7A: Install a Certificate Authority (CA) Hierarchy
• Topic 7B: Harden a Certificate Authority
• Topic 7C: Back Up a CA
• Topic 7D: Restore a CA

Lesson 8: Managing Certificates

• Topic 8A: Enroll Certificates
• Topic 8B: Secure Network Traffic by Using Certificates
• Topic 8C: Renew Certificates
• Topic 8D: Revoke Certificates
• Topic 8E: Back Up Certificates and Private Keys
• Topic 8F: Restore Certificates and Private Keys

Lesson 9: Enforcing Organizational Security Policies

• Topic 9A: Perform a Risk Assessment
• Topic 9B: Enforce Corporate Security Policy Compliance
• Topic 9C: Enforce Legal Compliance
• Topic 9D: Enforce Physical Security Compliance
• Topic 9E: Educate Users
• Topic 9F: Plan for Disaster Recovery
• Topic 9G: Conduct a Security Audit

Lesson 10: Monitoring the Security Infrastructure

• Topic 10A: Scan for Vulnerabilities
• Topic 10B: Monitor for Security Anomalies
• Topic 10C: Set Up a Honeypot

Lesson 11: Managing Security Incidents

• Topic 11A: Respond to Security Incidents
• Topic 11B: Evidence Administration
• Topic 11C: Recover From a Security Incident

■ 考核及证书：
考试合格的，颁发CompTIA Security+国际认证证书（详细介绍见：http://www.peixun.it/peixun/renzheng/2010-07/437.html）。

■ 课时及课程形式：
总课时：75课时（每课时30分钟），脱产班5天（9AM-12PM & 1PM-5:30PM）、周末班5周（9AM-12PM & 1PM-5:30PM）。

本课程提供企业培训、个人培训和自学套餐包。

Course Specifications

Course number: 085987
Course length: 5.0 day(s)
Certification: Network+

Course Description
The CompTIA Network+® (2009 Objectives) course builds on your existing user-level knowledge and experience with personal computer operating systems and networks to present fundamental skills and concepts that you will use on the job in any type of networking career. If you are pursuing a CompTIA technical certification path, the CompTIA A+ certification is an excellent first step to take before preparing for the CompTIA Network+ certification.

Course Objective: You will identify and describe all the major networking technologies, systems, skills, and tools in use in modern PC-based computer networks, and learn information and skills that will be helpful as you prepare for the CompTIA Network+ certification examination, 2009 objectives (exam number N10-004).

Target Student: This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems, who wish to increase their knowledge and understanding of networking concepts and skills to prepare for a career in network support or administration, or to prepare for the CompTIA Network+® (2009 Objectives) exam (exam number N10-004). A typical student in the CompTIA Network+® (2009 Objectives) course should have nine months or more of professional computer support experience as a PC technician or help desk technician. Network experience is helpful but not required; A+ certification or the equivalent skills and knowledge is helpful but not required.

Prerequisites: Basic Windows skills and a fundamental understanding of computer concepts are required. Students can obtain this level of skill and knowledge by taking the following Element K courses: Introduction to Personal Computers: Using Windows XP, Windows XP: Introduction, Introduction to Personal Computers: Using Windows Vista or Microsoft Windows Vista: Level 1 and Level 2.
CompTIA A+ certification, or the equivalent skills and knowledge, is helpful but not required. Students may wish to take the following Element K course: CompTIA A+ Certificiation: A Comprehensive Approach for all 2006 Exam Objectives.

Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Hardware Requirements

This course requires one computer for each student, one computer for the instructor, and one computer to function as a classroom server. Each computer will need:

• At least 512 MB of RAM.
• A Pentium IV 1 GHz (or greater) processor.
• An SVGA (or better) video card and monitor.
• At least 40 GB of free hard disk space.
• A mouse or other pointing device.
• A DVD-ROM drive.
• Network adapters and media.

In addition:

• The instructor’s computer requires a projection system.
• Internet access is required.
• To support the activities in Lesson 4, the instructor should provide as many physical examples of different types of network media and connectors as possible.
• For the data backup activity in Lesson 13, the instructor needs to provide a blank floppy disk for each student, or use an alternative backup location (such as a removable jump drive or a folder on the hard disk).
• To support the activities in Lessons 4 and 16, the instructor should provide as many physical examples of hardware tools as possible.
• For the optional cable assembly activity in Lesson 16, the instructor will need to provide students with raw cable, the appropriate connectors, the appropriate crimping tool, a cable tester, and an optional eye loupe.

Platform Requirements
Windows Server 2008

Software Requirements
The setup instructions and the classroom activities were designed and tested for systems running Windows Server 2008 (Standard or Enterprise Edition). It is very possible that the activities will work properly or with little alteration if the classroom systems are running Windows Server 2003 instead, but Element K has not tested this configuration.

The instructor should have at least one copy of the Windows Server 2008 installation DVD-ROM available in the classroom. It might be needed during the administrative tools installation activity in Lesson 15.
The Microsoft Network Monitor should be installed on the Instructor and Student machines, available from http://www.microsoft.com/downloads/details.aspx?familyid=f4db40af-1e08-4a21-a26b-ec2f4dc4190d. Copy the NM32_x86_Setup.exe file into the Tools folder that is created during the extraction of the course datafiles.

Performance-Based Objectives
Upon successful completion of this course, students will be able to:

• identify the basic components of network theory.
• identify the major network communications methods.
• identify network data delivery methods.
• list and describe network media and hardware components.
• identify the major types of network implementations.
• identify the components of a TCP/IP network implementation.
• identify the major services deployed on TCP/IP networks.
• identify the components of a LAN implementation.
• identify the components of a WAN implementation.
• identify major issues and technologies in network security.
• identify the components of a remote network implementation.
• identify major issues and technologies in disaster recovery.
• identify major data storage technologies and implementations.
• identify the primary network operating systems.
• explore tools, methods, and techniques used in managing a network.
• describe how to troubleshoot network issues.

Course Content
Lesson 1: Network Theory

• Topic 1A: Networking Terminology
• Topic 1B: Network Building Blocks
• Topic 1C: Standard Network Models
• Topic 1D: Physical Network Topologies
• Topic 1E: Logical Network Topologies
• Topic 1F: Network Categories

Lesson 2: Network Communications Methods

• Topic 2A: Transmission Methods
• Topic 2B: Media Access Methods
• Topic 2C: Signaling Methods

Lesson 3: Network Data Delivery

• Topic 3A: Data Addressing and Delivery
• Topic 3B: Delivery Techniques

Lesson 4: Network Media and Hardware

• Topic 4A: Bounded Network Media
• Topic 4B: Unbounded Network Media
• Topic 4C: Noise Control
• Topic 4D: Network Connectivity Devices
• Topic 4E: Wiring Distribution Components

Lesson 5: Network Implementations

• Topic 5A: The OSI Model
• Topic 5B: Ethernet Networks
• Topic 5C: Token Ring Networks
• Topic 5D: Fiber Distributed Data Interface (FDDI) Networks
• Topic 5E: Wireless Technologies and Standards

Lesson 6: Networking with TCP/IP

• Topic 6A: Families of Protocols
• Topic 6B: The TCP/IP Protocol
• Topic 6C: IP Address Basics
• Topic 6D: Custom IP Addresses
• Topic 6E: The IP Version 6 Protocol
• Topic 6F: The TCP/IP Protocol Suite

Lesson 7: TCP/IP Services

• Topic 7A: IP Address Assignment Methods
• Topic 7B: Host Name Resolution
• Topic 7C: TCP/IP Utilities
• Topic 7D: TCP/IP Upper-Layer Services
• Topic 7E: TCP/IP Interoperability Services

Lesson 8: Local Area Network Infrastructure

• Topic 8A: Bridges and Switches
• Topic 8B: IP Routing
• Topic 8C: Static IP Routing
• Topic 8D: Dynamic IP Routing
• Topic 8E: Control Data Movement with Filters and VLANs

Lesson 9: WAN Infrastructure

• Topic 9A: WAN Switching Technologies
• Topic 9B: WAN Transmission Technologies
• Topic 9C: WAN Connectivity Methods
• Topic 9D: Voice Over Data Systems

Lesson 10: Network Security

• Topic 10A: Computer Security Basics
• Topic 10B: Authentication
• Topic 10C: Data Encryption
• Topic 10D: Protect Network Traffic with IP Security (IPsec)
• Topic 10E: Internet Security
• Topic 10F: Local Security
• Topic 10G: Common Threats
• Topic 10H: Threat Mitigation Techniques
• Topic 10I: Intrusion Detection and Prevention
• Topic 10J: Educate Users

Lesson 11: Remote Networking

• Topic 11A: Remote Network Architectures
• Topic 11B: Remote Access Networking Implementations
• Topic 11C: Virtual Private Networking
• Topic 11D: Remote Control Computing

Lesson 12: Disaster Recovery

• Topic 12A: Examine Configuration Management Documentation
• Topic 12B: Plan for Disaster Recovery
• Topic 12C: Fault Tolerance Methods
• Topic 12D: Data Backup

Lesson 13: Network Data Storage

• Topic 13A: Enterprise Data Storage
• Topic 13B: Network-Attached Storage (NAS)
• Topic 13C: Storage Area Network (SAN) Implementations
• Topic 13D: Clustering

Lesson 14: Network Operating Systems

• Topic 14A: UNIX and Linux Operating Systems
• Topic 14B: Apple Mac OS X
• Topic 14C: Microsoft Operating Systems
• Topic 14D: Novell Open Enterprise Server

Lesson 15: Network Management

• Topic 15A: Monitoring Tools
• Topic 15B: Network Baselining
• Topic 15C: Network Optimization

Lesson 16: Network Troubleshooting

• Topic 16A: Troubleshooting Models
• Topic 16B: TCP/IP Troubleshooting Utilities
• Topic 16C: Hardware Troubleshooting Tools
• Topic 16D: Common Connectivity Issues

Course Specifications

Course number: 085710
Course length: 3.0 day(s)

Course Objective: You will identify essential healthcare and IT concepts and terminology and how to integrate the two realms of practice.

Target Student: The typical student for this course is an experienced IT professional in a role such as desktop support technician, network administrator, systems administrator, or database administrator, who is looking for opportunities within the healthcare industry or may already be working within the healthcare industry. Such students want to prove through certification that they have the knowledge and skills required to implement, deploy, and support healthcare IT systems.

Prerequisites: While there are no strict prerequisites, CompTIA intends the Healthcare IT Technician certificate to serve as an add-on to the CompTIA® A+® certification.
Students should have experience and comfort with the following concepts and tasks:

The estimated lesson times for this course are assigned based on the assumption that you will need to pace the class for students who have the minimum required prerequisites. That is, it assumes that students have only end-user computer skills, and do not have the CompTIA A+ certification or equivalent knowledge and experience, and you will need to spend time teaching the basic computer support sections in lessons 4, 5, and 6 quite thoroughly. The lesson times also assume that you will use all the provided media support components in class, including interactive simulated activities and animated demonstrations, and that you will spend ample time allowing students to explore the various healthcare IT-related websites mentioned throughout the courseware. Because everyone has some personal experience with the healthcare system, the lesson times also allow class time for students to share and discuss those experiences, and how they interpret them in light of the course information about health IT requirements and regulations.

• Computer and networking terminology.
• The functional components of a computer and a network (both wired and wireless).
• Installing and troubleshooting Microsoft® Windows®XP and Windows® 7.
• Installing and troubleshooting software, hardware, and networking components.
• Working with computer peripherals.
• Setting up, maintaining, and troubleshooting mobile devices.
• Computer and network security best practices.

An introductory course in a Windows operating system, or equivalent skills and knowledge, is required. Students can take any one of the following Element K courses:

• Introduction to Personal Computers: Using Windows XP
• Introduction to Personal Computers: Using Windows 7
• Windows XP: Introduction
• Microsoft® Windows 7: Level 1

Recommended courses (or the equivalent certifications):

• CompTIA® A+® Certification: A Comprehensive Approach for All 2009 Exam Objectives (Windows 7) is strongly recommended.
• CompTIA® Security+® and CompTIA® Network+® will also be helpful.

Hardware Requirements

To perform the research activities and run the various media components of the course, each student and the instructor will need a Windows-based computer with an Internet connection.
In addition, the instructor will need a projection system to display the course overheads.
To perform the optional Set Up a Workstation activity, have any hardware and software components that are appropriate for your environment ready and available to install.

Software Requirements

Each computer requires the following software:

The recommended operating system is Microsoft® Windows® 7.
A supported web browser: Microsoft® Internet Explorer® 6 or later; Mozilla® Firefox® 3 or later; Opera� 10, Apple® Safari® 3+, or Google Chrome.

Course Objectives

Upon successful completion of this course, students will be able to:

• define and describe concepts and terminology that are fundamental to your understanding of the use of IT in a healthcare environment.
• describe the medical environment including its organization, stakeholders, and the most significant technologies.
• leverage core medical concepts to describe the use of IT in the medical workplace.
• describe the essential elements of computing including hardware, software, networking, and change control.
• provide IT support and solve IT problems in the medical workplace.
• integrate security best practices into your daily healthcare IT workflow.

Course Content

Lesson 1: Healthcare IT Fundamentals

• Topic 1A: Core Concepts in Healthcare IT
• Topic 1B: EMR/EHR Issues
• Topic 1C: Stakeholders, Regulations, and Standards
• Topic 1D: HIPAA Controls and Compliance

Lesson 2: The Medical Environment

• Topic 2A: Healthcare Organizations
• Topic 2B: Medical Terminology, Equipment, and Software
• Topic 2C: Medical Coding and Billing
• Topic 2D: Medical Computer Interfaces

Lesson 3: Using IT in the Medical Workplace

• Topic 3A: Roles and Responsibilities
• Topic 3B: Manage Communication and Ethics Issues
• Topic 3C: Legal Best Practices, Requirements, and Documentation
• Topic 3D: Medical Document Imaging
• Topic 3E: Sanitation Management

Lesson 4: Healthcare IT Technical Components

• Topic 4A: Computing Essentials
• Topic 4B: Networking
• Topic 4C: Manage Servers and Software
• Topic 4D: Hardware Support

Lesson 5: Providing Medical IT Support

• Topic 5A: Set Up a Workstation
• Topic 5B: Troubleshoot Basic IT Issues
• Topic 5C: Troubleshoot Medical IT Issues
• Topic 5D: Implementation of an EMR/EHR System
• Topic 5E: Change Control

Lesson 6: Security

• Topic 6A: Manage Physical and Logical Security
• Topic 6B: Implement Security Best Practices and Threat Mitigation Techniques
• Topic 6C: Manage Remote Access
• Topic 6D: Manage Wireless Security
• Topic 6E: Perform Backups and Disaster Recovery

■ 课程背景：
一方面，全球主要的PC厂商及其售后支持服务商每年都需要大量的PC技术支持工程师。另一方面，PC技术是每一个IT行业从业人员都必须掌握的技术。

■ 课程简介：
本课程针对美国CompTIA A+ PC工程师国际认证考试标准设计，并采用 Element K 开发的最新版 CompTIA A+ 教材。课程帮助学生掌握个人电脑硬件及操作系统的安装、设置、升级、维护、排错技巧。同时本课程已经列入“上海市信息专业技术人才知识更新工程”。参加本课程培训并取得CompTIA A+认证的，将有机会进入中国惠普、联想、IBM蓝色快车、海尔等知名企业工作。

■ 谁应当参加？
• 目前正在从事PC安装维护工作的技术人员，如计算机售前、售后服务工程师。
• 在中小企业从事网络和系统管理工作的技术人员，如系统管理员、网络管理员、网络工程师。
• 计算机应用类专业大学生，希望进入惠普、联想等知名企业工作或应聘PC维护技术岗位的。

■ 预备知识：
• 计算机相关专业专科以上学历，或
• 已经有1年以上个人电脑安装维护或DIY经验的。

■ 培养目标：
• 能够提供PC技术支持和服务，掌握PC故障和技术方面的知识和技能等。

■ 课程内容：
Lesson 1: Personal Computer Components

• Topic 1A: Personal Computer Components
• Topic 1B: System Unit Components
• Topic 1C: Storage Devices
• Topic 1D: Personal Computer Connection Methods

Lesson 2: Operating System Fundamentals

• Topic 2A: Personal Computer Operating Systems
• Topic 2B: Windows User Interface Components
• Topic 2C: Windows File System Management
• Topic 2D: Windows System Management Tools

Lesson 3: PC Technician Professional Best Practices

• Topic 3A: Tools of the Trade
• Topic 3B: Electrical Safety
• Topic 3C: Environmental Safety and Materials Handling
• Topic 3D: Perform Preventative Maintenance
• Topic 3E: Diagnostics and Troubleshooting
• Topic 3F: Professionalism and Communication

Lesson 4: Installing and Configuring Peripheral Components

• Topic 4A: Install and Configure Display Devices
• Topic 4B: Install and Configure Input Devices
• Topic 4C: Install and Configure Adapter Cards
• Topic 4D: Install and Configure Multimedia Devices

Lesson 5: Installing and Configuring System Components

• Topic 5A: Install and Configure Storage Devices
• Topic 5B: Select and Install Power Supplies
• Topic 5C: Select and Install Memory
• Topic 5D: Select, Install, and Configure CPUs and Cooling System Units
• Topic 5E: Install and Configure System Boards

Lesson 6: Maintaining and Troubleshooting Peripheral Components

• Topic 6A: Troubleshoot Display Devices
• Topic 6B: Maintain and Troubleshoot Input Devices
• Topic 6C: Troubleshoot Adapter Cards
• Topic 6D: Troubleshoot Multimedia Devices

Lesson 7: Troubleshooting System Components

• Topic 7A: Troubleshoot Storage Devices
• Topic 7B: Troubleshoot Power Supplies
• Topic 7C: Troubleshoot Memory
• Topic 7D: Troubleshoot CPUs and Cooling Systems
• Topic 7E: Troubleshoot System Boards

Lesson 8: Installing and Configuring Operating Systems

• Topic 8A: Install Microsoft Windows
• Topic 8B: Upgrade Windows
• Topic 8C: Add Devices to Windows
• Topic 8D: Optimize Windows

Lesson 9: Maintaining and Troubleshooting Microsoft Windows

• Topic 9A: Operating System Utilities
• Topic 9B: Back Up Microsoft Windows
• Topic 9C: Troubleshoot Microsoft Windows
• Topic 9D: Recover Microsoft Windows

Lesson 10: Network Technologies

• Topic 10A: Network Concepts
• Topic 10B: Network Communications
• Topic 10C: Network Connectivity
• Topic 10D: Internet Technologies

Lesson 11: Installing and Managing Network Connections

• Topic 11A: Create Network Connections
• Topic 11B: Install and Configure Web Browsers
• Topic 11C: Maintain and Troubleshoot Network Connections

Lesson 12: Supporting Laptops and Portable Computing Devices

• Topic 12A: Laptop and Portable Computing Device Components
• Topic 12B: Install and Configure Laptops and Portable Computing Devices
• Topic 12C: Maintain and Troubleshoot Laptops and Portable Computing Devices

Lesson 13: Supporting Printers

• Topic 13A: Printer Technologies
• Topic 13B: Printer Components
• Topic 13C: Printer Processes
• Topic 13D: Install and Configure Printers
• Topic 13E: Maintain and Troubleshoot Printers

Lesson 14: Personal Computer Security Concepts

• Topic 14A: Security Fundamentals
• Topic 14B: Security Protection Measures
• Topic 14C: Data and Physical Security
• Topic 14D: Wireless Security
• Topic 14E: Social Engineering

Lesson 15: Supporting Personal Computer Security

• Topic 15A: Install and Configure Security Measures
• Topic 15B: Maintain and Troubleshoot Security Measures

■ 考核及证书：
考核通过的颁发CompTIA A+ PC支持工程师国际认证证书（详细介绍见：http://www.peixun.it/peixun/renzheng/2010-08/443.html）。

■ 课时及课程形式：
总课时：60课时（每课时30分钟），脱产班5天（9:30AM-12PM & 1PM-4:30PM）或4天（9AM-12PM & 1PM-5:30PM）、周末班5周（9:30AM-12PM & 1PM-4:30PM）或4周（9AM-12PM & 1PM-5:30PM）。

本课程提供企业培训、个人培训和自学套餐包。

Course Description
CompTIA Convergence Technologies Professional (CTP+) certification validates professional-level knowledge and skills to sell and service components of data, voice and multimedia convergence technologies.

The CompTIA® CTP+ course builds on your existing foundational information and skills in networking and telephony to assist you in preparing for the CompTIA CTP+ certification exam. If you are pursuing a CompTIA technical certification path, the CompTIA Network+ certification is an excellent first step to take before preparing for the CompTIA CTP+ certification.

Course Objective: You will identify and describe CTP+ technologies and the tools used to achieve the convergence of voice, video, and data. You will learn information and skills that will be necessary as you prepare for the CompTIA CTP+ certification examination (exam number CN0-201).

Target Student: This course is targeted toward individuals interested in the technologies and service of equipment associated with convergence technologies, delivering data, telephony, and multimedia over IP networks. This course is also targeted to individuals who are interested in certifying vendor-neutral skills focused on the service and support of convergence technologies.

Prerequisites: It is recommended that the student is CompTIA Network+ certified and has 18 to 24 months of work experience in areas that include data networking, VoIP, and other convergence related technologies.

Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Hardware Requirements
This course requires one computer for each student and one computer for the instructor.

• At least 1 GB of RAM.
• A Pentium IV 2 GHz (or greater) processor.
• An SVGA (or better) video card and monitor.
• At least 40 GB of free hard disk space.
• A mouse or other pointing device.
• Network adapters and media.
• The instructor’s computer requires a projection system.
• Internet access.
• Platform Requirements
• Windows Vista operating system.

Performance-Based Objectives
Upon successful completion of this course, students will be able to:

• describe the fundamentals of convergent networking.
• identify voice telephony systems.
• describe how to plan for a converged network.
• identify applications used on a converged network.
• identify hardware and architecture in a converged network.
• describe how to manage a converged network.

Course Content
Lesson 1: Convergence Fundamentals

• Topic 1A: Basic Telephone and Internet Access Concepts
• Topic 1B: The Convergence Revolution

Lesson 2: Examining Voice Telephony System Fundamentals

• Topic 2A: Characteristics of Telephone Systems
• Topic 2B: Traffic Engineering
• Topic 2C: Number Considerations and Dialing Components
• Topic 2D: Endpoint Devices

Lesson 3: Planning a Converged Network

• Topic 3A: Quality of Service Approaches in a Converged Network
• Topic 3B: Converged Networking Technologies
• Topic 3C: Design Security for a Converged Network
• Topic 3D: Conversion and Compression Methods

Lesson 4: Identifying Applications in a Converged Network

• Topic 4A: Convergence Communication Applications
• Topic 4B: Explore Contact Center Components

Lesson 5: Identifying Hardware and Architecture in a Converged Network

• Topic 5A: The Open Systems Interconnection Reference Model
• Topic 5B: Recognize Network Models
• Topic 5C: Examine General Network Components
• Topic 5D: Examine Convergence-Specific Network Components

Lesson 6: Managing a Converged Network

• Topic 6A: Identify Administrative Tasks and Procedures
• Topic 6B: Symptoms and Problems
• Topic 6C: Troubleshoot Problems
• Topic 6D: Analyze Network Performance
• Topic 6E: Examine Network Performance Monitoring Tools

Course number: 085012
Course length: 3.0 day(s)
Certification: The CompTIA PDI+™ Certification course is designed to help you prepare for the PD0-001 exam. Attending this course and using this student guide will help you prepare for certification. You should also refer to the exam objectives to see how they map to the course content.

Course Objective: You will install, repair, configure, troubleshoot, optimize, and perform preventative maintenance of computer peripherals such as printers, scanners, copiers, and multi-function devices.

Target Student: This course is targeted toward individuals interested in the technologies and service of equipment associated with document reproduction and imaging. This course will also benefit individuals who are interested in developing entry-level skills with specific reference to the service and support of printers, scanners, copiers, fax machines, and multi-function devices. This course provides vendor-neutral basic knowledge, which can be developed based on vendor-specific knowledge.

Prerequisites: The students should be familiar with computers, networks, and printing. In addition, it is recommended to have basic troubleshooting or problem solving and analytical skills. Some basic knowledge on personal computers and MS Windows XP or Vista is preferred.

Hardware Requirements
Each student and the instructor will require one computer. The class is designed for each student to work at a student lab station that should consist of one desktop computer. If possible, you can provide other hardware items for students to install. The specifications for the desktop computer, as well as a list of other hardware items you will need to provide, are listed below.

• Minimum of 512 MB of RAM for each computer.
• 40 GB or larger hard disk drive for each student and instructor computer.
• Pentium IV 800 MHz of CPU or higher.
• VGA or higher resolution video card and monitor.
• Mouse or compatible tracking device.
• 12x (or faster) CD-ROM drive.
• Windows Vista installed on all computers.
• All computers should have an Internet connection.
• Network adapter and network cable.
• Display system to project the instructor’s computer screen.
• An inkjet printer in working condition with an empty color cartridge.
• A new recycled inkjet color cartridge that is compatible with the inkjet printer.
• A laser printer in working condition (network printer).
• A laser printer with an empty toner cartridge.
• A new toner cartridge that is compatible with the laser printer.
• A scanner in working condition.
• A network multi-function device in working condition with print, scan, and copy functions.
• A dismantled inkjet printer.
• A dismantled laser printer.
• A dismantled scanner.
• A dismantled multi-function device.
• A DHCP server is available on the network.
• A computer with Windows Vista with the IP address not configured.
• A computer with Windows XP with the IP address not configured.
• A service manual of a printer.
• Tools to perform maintenance on printing and document imaging devices.

Software Requirements
Each computer requires the following software:

• Microsoft® Windows XP™ Professional with Service Pack 2 or later.
• Microsoft® Windows Vista™ Business Edition.

Course Objectives

Upon successful completion of this course, students will be able to:

• identify the basic printer types and color models.
• identify the basic concepts of electromechanics.
• identify the basic technologies employed in inkjet printers.
• identify the basic technologies employed in Laser/LED printers.
• identify and use appropriate inkjet and laser printer consumables.
• identify the basic technologies employed in scanners.
• identify the basic technologies employed in multi-function devices.
• connect a printer/scanner to a computer and install the drivers.
• identify the network communication technologies required to connect a printer, scanner, or an MFD to a network.
• connect printers and scanners to a network.
• maintain printing and document imaging devices.
• troubleshoot printers and scanners.
• ensure a safe work environment.
• interact with customers professionally.

Course Content
Lesson 1: Introducing Printers

• Topic 1A: Evolution of Printing
• Topic 1B: Color Theory Fundamentals

Lesson 2: Introducing Electromechanics

• Topic 2A: Basics of Electricity
• Topic 2B: Electrical Components
• Topic 2C: Mechanical Components
• Topic 2D: Electromechanical Components

Lesson 3: Exploring Inkjet Printers

• Topic 3A: Inkjet Printer Components
• Topic 3B: The Inkjet Print Process

Lesson 4: Exploring Laser/LED Printers

• Topic 4A: Laser/LED Printer Components
• Topic 4B: The Laser/LED Printing Process

Lesson 5: Managing Printer Consumables

• Topic 5A: Replace Ink and Toner Cartridges
• Topic 5B: Identify Appropriate Print Media

Lesson 6: Exploring Scanners

• Topic 6A: Scanner Components
• Topic 6B: The Process of Scanning

Lesson 7: Exploring Multi-Function Devices

• Topic 7A: Multi-Function Device Components
• Topic 7B: Functions of an MFD

Lesson 8: Installing Printers and Scanners

• Topic 8A: Identify the Connectivity Components
• Topic 8B: Install a Plug-and-Play Printer/Scanner
• Topic 8C: Install Printer/Scanner Drivers Manually

Lesson 9: Introducing Network Communication Technologies

• Topic 9A: Identify Basic Network Concepts
• Topic 9B: Identify Basic Wireless Network Technologies
• Topic 9C: Configure Client IP Addresses

Lesson 10: Setting Up Printers and Scanners on a Network

• Topic 10A: Set Up a Network Printer Connection
• Topic 10B: Set Up a Scanner Connection on a Network

Lesson 11: Maintaining Printing and Document Imaging Devices

• Topic 11A: Examine Maintenance Tools and Service Documentation
• Topic 11B: Maintain Printers and Scanners

Lesson 12: Troubleshooting Printing and Document Imaging Devices

• Topic 12A: Identify Troubleshooting Methodologies
• Topic 12B: Troubleshoot Printers
• Topic 12C: Troubleshoot Scanners
• Topic 12D: Troubleshoot Connectivity Issues

Lesson 13: Ensuring a Safe Work Environment

• Topic 13A: Prevent Electrical Hazards
• Topic 13B: Ensure Environmental Safety

Lesson 14: Interacting with Customers Professionally

• Topic 14A: Communicate Effectively
• Topic 14B: Demonstrate Professional Conduct

■ 课程背景：
Linux是全球第2大服务器操作系统，其增长势头非常强劲。事实上，Linux已经成为软件开发工程师、网络工程师、服务器工程师必须掌握的一项主流技术。

■ 课程简介：
本课程针对美国CompTIA Linux+国际认证（Powered by LPI）标准设计，并采用 Element K 开发的CompTIA Linux+官方教材。课程帮助学生掌握Linux产品的安装、维护、维修已及各种软硬件排错的技能。

■ 谁应当参加？

• 从事Linux系统管理、开发的专业技术人员。
• 从事服务器、网络、信息安全支持、维护和管理的技术人员。
• 计算机及相关专业的大学生。

■ 预备知识：
虽然不是必须的，但我们建议您在学习前应掌握PC或网络方面的知识和技能。

■ 培养目标：
能够掌握Ubuntu、Novell、Red Hat等主流商用Linux产品的安装、维护、管理已及排错的技能等。

■ 课程内容：

Lesson 1: Familiarizing Yourself with Linux

• Topic 1A: Review the History and Development of Linux
• Topic 1B: Enter Shell Commands
• Topic 1C: Get Help Using Linux
• Topic 1D: Start and Stop Linux

Lesson 2: Managing User and Group Accounts

• Topic 2A: Create User and Group Accounts
• Topic 2B: Configure User Profiles
• Topic 2C: Manage User and Group Accounts

Lesson 3: Managing Partitions and the Linux Filesystem

• Topic 3A: Create Partitions
• Topic 3B: Navigate Through the Linux Filesystem
• Topic 3C: Manage the Filesystem
• Topic 3D: Maintain the Filesystem

Lesson 4: Managing Files in Linux

• Topic 4A: Create and Edit Files
• Topic 4B: Locate Files
• Topic 4C: Search Text Using Regular Expressions
• Topic 4D: Apply Filters to Text Streams
• Topic 4E: Link Files
• Topic 4F: Back Up and Restore Files
• Topic 4G: Manage Databases Using MySQL

Lesson 5: Working with Linux Permissions and Ownership

• Topic 5A: Modify File and Directory Permissions
• Topic 5B: Modify Default Permissions
• Topic 5C: Modify File and Directory Ownership
• Topic 5D: Set Advanced Permissions

Lesson 6: Printing Files

• Topic 6A: Configure a Local Printer
• Topic 6B: Print Files
• Topic 6C: Manage Print Jobs and Queues
• Topic 6D: Configure Remote Printing

Lesson 7: Managing Packages

• Topic 7A: Manage Packages Using RPM
• Topic 7B: Verify Packages
• Topic 7C: Upgrade Packages
• Topic 7D: Configure Repositories
• Topic 7E: Manage Packages Using YUM
• Topic 7F: Manage Packages Using the Debian Package Manager
• Topic 7G: Manage Packages Using Source Files
• Topic 7H: Manage Shared Libraries

Lesson 8: Managing Kernel Services

• Topic 8A: Explore the Linux Kernel
• Topic 8B: Customize Kernel Modules
• Topic 8C: Create an initrd Image
• Topic 8D: Manage Device Drivers
• Topic 8E: Monitor Hardware Devices
• Topic 8F: Monitor Processes and Resources

Lesson 9: Working with the Bash Shell and Shell Scripts

• Topic 9A: Perform Basic Bash Shell Operations
• Topic 9B: Write a Bash Shell Script
• Topic 9C: Customize the Bash Shell
• Topic 9D: Redirect Standard Input and Output
• Topic 9E: Use Control Statements in Shell Scripts

Lesson 10: Managing Jobs and Processes

• Topic 10A: Manage Jobs and Background Processes
• Topic 10B: Manage Processes Using the Process Table
• Topic 10C: Examine Delayed and Detached Jobs
• Topic 10D: Schedule Jobs
• Topic 10E: Maintain the System Time

Lesson 11: Managing System Services

• Topic 11A: Configure System Services
• Topic 11B: Monitor System Logs
• Topic 11C: Configure SELinux

Lesson 12: Configuring Network Services

• Topic 12A: Connect to a Network
• Topic 12B: Configure Routes
• Topic 12C: Configure Client Network Services
• Topic 12D: Manage Remote Network Systems

Lesson 13: Configuring Basic Internet Services

• Topic 13A: Configure Email Services
• Topic 13B: Control Internet Services

Lesson 14: Securing Linux

• Topic 14A: Examine the Basics of System Security
• Topic 14B: Secure User Accounts
• Topic 14C: Enable Firewall Functionality
• Topic 14D: Implement Security Auditing
• Topic 14E: Describe the Intrusion Detection System

Lesson 15: Managing Hardware

• Topic 15A: Identify Common Hardware Components and Resources
• Topic 15B: Configure Removable Hardware
• Topic 15C: Configure Disk Quotas

Lesson 16: Troubleshooting Linux Systems

• Topic 16A: Troubleshoot System-Based Issues
• Topic 16B: Troubleshoot Hardware Issues
• Topic 16C: Troubleshoot Network Connection and Security Issues

Lesson 17: Installing Linux

• Topic 17A: Prepare for Installation
• Topic 17B: Identify the Phases of the Linux Boot Sequence
• Topic 17C: Configure GRUB
• Topic 17D: Install the Operating System
• Topic 17E: Perform Post-Installation Tasks

Lesson 18: Configuring the GUI

• Topic 18A: Implement X
• Topic 18B: Customize the Display Manager
• Topic 18C: Customize the Window Environment
• Topic 18D: Enable Accessibility Settings in Linux

■ 考核及证书：
考核通过的颁发CompTIA Linux+ Linux工程师国际认证证书（详细介绍见：http://www.peixun.it/peixun/renzheng/2010-07/441.html）。

■ 课时及课程形式：
60课时（每课时40分钟），脱产班5天（9AM-12PM & 1PM-4PM）或4天（9AM-12PM & 1PM-5:30PM）、周末班5周（9AM-12PM & 1PM-4PM）或4周（9AM-12PM & 1PM-5:30PM）、晚班5周（每周2次，每次18:30PM-21:30PM）。

本课程提供企业培训、个人培训和自学套餐包。